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Shipping & Delivery Policy

Shipping & Delivery Policy

Last Updated: Mar 10, 2026

Hot Brass is committed to delivering your order quickly and securely. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered when you purchase from HotBrass.co.

By placing an order on our website, you agree to the terms outlined below.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully completed.

Processing times may vary depending on:

  • Product availability
  • Order volume
  • Vendor fulfillment timelines
  • Holidays or weekends

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Hot Brass reserves the right to cancel or delay orders if additional verification is required.

Shipping Methods

We currently ship orders using reputable carriers such as:

  • UPS
  • FedEx
  • Other qualified ground carriers when necessary

Shipping carriers may vary depending on the product, warehouse location, and delivery destination.

All shipping timelines provided during checkout are estimated delivery windows and are not guaranteed.

Shipping Rates

Shipping fees are calculated based on the order value and shipping destination.

Our standard shipping structure is:

Orders under $200
Flat Rate Shipping: $19.99

Orders $200 and above
Free Standard Shipping

Hot Brass reserves the right to modify shipping rates at any time.

Ammunition Shipping Requirements

Ammunition orders are subject to additional shipping restrictions and compliance requirements.

For safety and regulatory reasons:

  • Ammunition shipments are sent via ground shipping only.
  • Certain jurisdictions restrict or prohibit ammunition shipments.

Customers are responsible for ensuring they are legally permitted to purchase ammunition in their jurisdiction.

Hot Brass reserves the right to cancel or refuse ammunition orders that violate federal, state, or local regulations.

Restricted Shipping Locations for Ammunition

Due to regulatory restrictions, Hot Brass does not ship ammunition to the following locations:

  • California
  • New York
  • New Jersey
  • Connecticut
  • Illinois
  • Massachusetts
  • Alaska
  • Hawaii
  • Washington, D.C.

Orders containing ammunition placed with shipping addresses in these jurisdictions will be automatically cancelled or modified.

These restrictions apply only to ammunition products. Apparel and other merchandise may still be shipped where permitted.

Age and Legal Compliance

By purchasing ammunition from HotBrass.co, you confirm that:

  • You meet all applicable federal, state, and local age requirements to purchase ammunition.
  • You are legally permitted to own and possess ammunition in your jurisdiction.
  • You are not prohibited from purchasing ammunition under any applicable law.

Hot Brass may request additional verification if necessary.

Shipping Address Accuracy

Customers are responsible for ensuring that shipping addresses are accurate and complete at the time of checkout.

Hot Brass is not responsible for delays, losses, or additional fees resulting from:

  • Incorrect addresses
  • Undeliverable packages
  • Carrier rerouting or forwarding

If a package is returned due to an incorrect address, additional shipping fees may apply.

Delivery Delays

Delivery timelines may be affected by circumstances outside our control, including:

  • Carrier delays
  • Weather conditions
  • High shipping volume
  • Supply chain disruptions

Hot Brass is not responsible for delays once a package has been transferred to the shipping carrier.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 5 business days of the expected delivery date.

When reporting an issue, please include:

  • Order number
  • Photos of damaged packaging (if applicable)
  • Description of the issue

We will work with the shipping carrier to investigate and resolve the issue.

Split Shipments

Some orders may ship from multiple fulfillment locations or vendors. When this occurs:

  • Items may arrive in separate packages
  • Tracking numbers may differ for each shipment

You will receive tracking details for each shipment once dispatched.

Order Refusal

Hot Brass reserves the right to refuse or cancel orders at our discretion, including but not limited to cases involving:

  • Suspected fraud
  • Regulatory compliance concerns
  • Restricted shipping jurisdictions
  • Pricing or product listing errors

If an order is cancelled after payment is received, a full refund will be issued.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: Hello@hotbrass.co
Website: HotBrass.co

If you’d like, I can also create the other compliance policies you will likely need for Hot Brass, including:

  • Ammo-specific Terms of Sale (very important legally)
  • Age Verification Policy
  • Firearms & Ammunition Compliance Disclaimer
  • Returns & Refund Policy for ammo and apparel

These are typically required for stores selling ammunition and tactical products to reduce liability.

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